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Purchasing process

How To Order

The first order should be made on the website. However, you can make the next purchase via phone with our sales manager if you have an already registered account on the website. We do not offer the option of purchasing via fax.

  • Purchase via website
  • Purchase via phone
  • Automatic product refill

1. Please register an account on our website or login;

2. Find your insulin or diabetic supplies on our website and add them to your cart;

3. Attach your valid prescription. We cannot process orders without a valid medical prescription;

4. Fill in the payment and checkout process form. You may also choose an automatic product refill option when placing the order;

5. That’s it, you’re done! When we confirm your prescription and charge your Credit Card, we will send you an order confirmation email;

6. We will also send you a tracking number to track your parcel and receive it as soon as possible;

7. When you receive your order, you can schedule regular supplies on our website

1. Please register an account on our website (online registration is required for the first order as you will have to fill in your personal data and medical indications);

2. Call our hotline, confirm your account, and form an order.

3. Get an invoice with your order to the email address indicated during registration. Respond that you confirm the payment and attach a prescription copy (just in case it has been changed);

4. That’s it, you’re done! When we verify your prescription and charge your Credit Card, we will send you an order confirmation email;

5. We will also send you a tracking number to track your parcel and receive it as soon as possible.

1. Please register an account on our website or login;

2. Find your insulin or diabetic supplies on our website and add them to your cart;

3. Attach your valid prescription. We cannot process orders without a valid medical prescription;

4. Fill in the payment and checkout process form. Put a tick near the ‘automatic refill’ field and set up the product refill schedule.